Give your clients a memorable experience

If you’re good at your craft but lacking in giving clients a good experience working with you, you’re in the right place. In this free, 5 lesson course I’ll teach you how to come up with a rock-solid process which will not only save you time but surprise and delight your clients.

Making your clients experience working with you may seem like a waste of time. After all, they’re hiring you to do a job and get results, not to show them a good time.

However, as freelancers, we are in the business of referrals.

Referrals are great. We’re almost always guaranteed the project and the client automatically trusts you more than a cold lead.

If we want to be at the forefront of our past clients’ mind when looking for somebody to refer, we have to be memorable.

And being memorable doesn’t mean you have to be extravagant. If you think about any customer service experience you’ve had it’s generally a mixture of two things:

  1. It’s unexpected
  2. It’s a small gesture

In this course I’m going to show you some ways that you can build trust with your clients (even if you work remotely), how you can utilize your communication methods and make them more awesome and less of a time-suck and finally, I’ll share some ways that you can be memorable, professional and organized—even if you don’t feel it.

“This course has left me with so many small usable ideas that I can use to better support my customers. The suggestions have been great, directly actionable and in some cases have given me a whole new insight on things I never thought about before.

— Barry Van Someren

About the teacher

I’m Laura Elizabeth and I’ve been a designer for 6+ years. When I first started freelancing my biggest struggle was dealing with clients. I loved the work but hated the social aspect (I’m your stereotypical introvert).

In time I realised something had to change. Unless I wanted to be attempting to scrape by on Upwork for the rest of my life I was going to have to not only talk to clients, but make working with me seem fun and memorable.

What’s in the course

  • LESSON 1

    Gaining client trust

    How to get your prospective clients to trust you when you work remotely

  • LESSON 2

    Effective phonecalls

    How to make phone calls awesome (even if you HATE talking on the phone)

  • LESSON 3

    Making email awesome

    How to use email to both save you time AND make your clients love you

  • LESSON 4

    Being memorable

    How to make the experience your client has with you memorable (so they refer you!)

  • LESSON 5

    Staying organised

    Organise your client projects into a repeatable, automated process to save you time.

Ready to sign up?

Join the course now and make your client experience memorable, get more refferals and save you time.

“Laura has a unique and calm way of teaching, not to mention her sense of humor. It makes it so musch easier to learn, and fun!”

—Ken Westgaard