By using our Services you are agreeing to the terms below.

Price

Current rates for HTML/CSS, WordPress, Email Template and custom projects are available at our Order page and Services page.

The total cost may vary depending on the project complexity (e.g. in the case of additional features). We reserve the right to amend our pricing for any changes or additions to the project. A price of some additional features for inner pages may be discounted. It depends on project size.

Working schedule

Our development team is available:
Monday to Friday 09:00 am — 06:00 pm, GMT+1 (03:00 am — 12:00 pm, EST)

Our support is available:
Monday to Friday 09:00 am — 12:00 am, GMT+1 (03:00 am — 06:00 pm, EST)

The order delivery

The order delivery time starts on the first business day from the date of purchase. Delivery time is provided in order summary. It may change, after we review all of the files and details of the order. We will inform you about possible changes before we start working on your order.

Bulk orders

For bulk orders we provide custom quotes and turnarounds.

Payment

All payments for the projects will be charged on a prepay basis. They will be paid on the day that the order is created. Refunds are provided under certain circumstances that are set in “Refund” paragraph of this Terms of Service Agreement.

Money Back Guarantee

We guarantee to give you the money back if:

  • we can't carry out your order,
  • you will cancel your order before we start working on it,
  • you are not happy with the results when reviewing the project on our developing server.

Note! The refund is NOT issued if the request for the refund was received after the project *zip files were sent or after the installation on the client's server.

Software

Please, check what is included in default software implementation. If you need additional software customizations, please describe it in notes section. We will provide you with pricing and turnaround for the additional features. The software implementation price is a flat rate and does not depend on the number of pages.

Free Support

By default Chop-Chop gives you 30 days of free support. You can extend it to 90 days by choosing this option from our offer. When the stated period is over we keep on supporting on a paid basis upon your request.

Content and terms of condition

We reserve the right to refuse to work on any project, without the need for providing justification. We will not provide services for any project or potential client for content which is offensive, illegal or which contains illicit or infringing material.

The Client is fully responsible for all content and materials included in the project in terms of its legacy and political and social correctness.